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Q: Can you fill my prescription?
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A: Yes, if you follow the steps under the Order Page
on our web site.
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Q: Do I get charged a shipping fee for every prescription?
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A: You are charged one shipping fee per parcel, not per prescription. If all your prescriptions fit in one parcel you will be charged only one shipping fee.
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Q: Why is it cheaper for me to order a 90-day supply than a 30-day supply?
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A: Each prescription contains a built-in dispensing fee that is the same for a 30-day supply and a 90-day supply, thus saving you money when you buy a 90-day quantity.
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Q: Do you sell every prescription product?
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A: No we do not. We do not sell any habit forming or narcotic medications. Also, not all products that are available in the other countires that are available in Canada.
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Q: I am a new customer, how do I get started?
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A: It is a simple 4-step process! Go to the Order page and select your ordering preference.
(1) Choose your order method.
(2) Read and sign the Customer Agreement.
(3) Complete the “Health Profile”.
(4) Send us your American prescriptions by fax or mail.
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Q: Will you accept my insurance plan?
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A: Many insurance companies except Canadian pharmacy receipts for reimbursement.Please contact your insurance company for their policies.
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Q: What payment methods do you accept?
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A: We currently accept Visa & Mastercard.
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Q: What is your Return Policy?
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A: The Pharmacist shall not accept the return for use or re-use of any portion of any drug or non-prescription medication (Alberta College of Pharmacists Standard 5.1 (m) Standards of Practice - The Pharmacist, Jan. 1, 1996).
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This is where you can find answers to commonly asked questions.
Can you fill my prescription?
